Privacy Policy

SEAM operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:

• Contact details — name, billing address, shipping address, phone number, email.
• Financial information — payment card information, bank account details, transaction data and payment confirmations.
• Account information — username, password, security questions, preferences and settings.
• Transaction information — items you view, add to cart, wishlist, purchase, return, exchange or cancel.
• Communications with us — messages sent to customer support.
• Device information — device, browser, network, IP address and other unique identifiers.
• Usage information — how and when you interact with or navigate the Services.

Sources of Personal Information

• Directly from you when you create an account, place an order or contact us.
• Automatically through the Services, including via cookies and similar technologies.
• From our service providers who process information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

• Provide and improve the Services — fulfil orders, process payments, manage your account, arrange shipping, handle returns and personalise your experience.
• Marketing and advertising — send promotional communications and show relevant online ads.
• Security and fraud prevention — authenticate accounts, secure payments, detect and prevent malicious activity.
• Customer service — respond to enquiries and maintain our commercial relationship with you.
• Legal reasons — comply with law, respond to legal process and enforce our terms and policies.

How We Share Personal Information

• With vendors and service providers who perform services on our behalf (payments, analytics, customer support, fulfilment, shipping, cloud hosting).
• With business and marketing partners to provide advertising and marketing services.
• With third parties when you request or consent to it, such as shipping providers.
• With affiliates within our corporate group.
• In connection with a business transaction, or to comply with legal obligations and protect our rights and those of our users.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites and recommend that you review their policies before providing any information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention

No security measures are perfect. We recommend that you avoid unsecure channels when sharing sensitive information with us. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights and Choices

• Right to access the personal information we hold about you.
• Right to delete personal information we maintain about you.
• Right to correct inaccurate personal information.
• Right to portability of your personal information, in certain circumstances.
• Marketing preferences — opt out of promotional emails at any time using the unsubscribe link.

If you reside in the UK or European Economic Area, you may additionally have the right to object to or restrict processing and to withdraw consent where processing is based on consent.

Complaints

If you have a complaint about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country where you live, using recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

Contact

For any questions about our privacy practices, contact us at seamfootball@gmail.com or by post at Trasera San Gil 3, Béjar, SA, 37700, Spain. For the purposes of applicable data protection laws, we are the data controller of your personal information.